What is IncidentCore?

IncidentCore is a professional multi-tenant CRM platform designed for business teams. It offers streamlined customer management, role-based access control, KPI tracking, and comes with an iOS mobile application for on-the-go access.

Is IncidentCore suitable for small businesses?

Yes, IncidentCore is designed with multi-tenancy in mind, making it perfect for businesses of all sizes. Small teams can benefit from isolated data, custom branding, and role-based access without the complexity of enterprise-only features.

Does IncidentCore have a mobile app?

Yes, IncidentCore offers a native iOS application that provides full access to your CRM data while on the go. The iOS app is currently in beta with TestFlight access available.

How secure is my data with IncidentCore?

IncidentCore uses a multi-tenant architecture with complete data isolation between organizations. Each tenant has their own secure environment with role-based access controls and enterprise-grade security measures.

News

IncidentCore named a Leader in 2025 Gartner® Magic Quadrant™ for Cloud CRM

In both the Service-Centric Enterprises and Product-Centric Enterprises sections, IncidentCore has been recognized for its "Ability to Execute" and "Completeness of Vision" for IncidentCore CRM Platform.

Product

IncidentCore AI Support Engine powers intelligent automation

AI-powered ticket routing and response suggestions reduce response time by 60%. Intelligent automation handles 3x more tickets with the same team, delivering immediate ROI.

Product

IncidentCore unveils Remedy Management System

Complete incident resolution tracking with customer portal. Save 5 hours per week with automated workflows. Advanced ITSM capabilities for enterprise incident management.

Platform

IncidentCore multi-tenant platform scales effortlessly

Trusted by 500+ companies worldwide. Multi-tenant architecture with complete data isolation, custom branding, and enterprise-grade security. Reduce resolution time by 40%.

IncidentCore Plataforma CRM

Pesquise, gerencie e rastreie clientes mais rápido do que nunca com nossa interface intuitiva projetada para produtividade.

Explore CRM Platform

IncidentCore Remedy ITSM

Complete incident resolution tracking with customer portal. Advanced ITSM capabilities for enterprise incident management with automated workflows.

Explore Remedy ITSM

Experience IncidentCore CRM

Try our experimental CRM dashboard experience. Explore the full IncidentCore interface and see how it works. This is a live demo environment where you can experiment with the complete CRM experience.

Start On-boarding

What Our Customers Say

Enterprise reduces resolution time by 40% with IncidentCore CRM Platform

With IncidentCore's multi-tenant architecture, the organization streamlined operations, improved customer satisfaction, and scaled effortlessly across multiple clients.

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University streamlines operations with IncidentCore Remedy Management

Advanced ITSM capabilities help university automate workflows, reduce ticket resolution time, and improve service delivery across all departments.

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Healthcare system improves efficiency with IncidentCore Remedy Management

Automated workflows and intelligent ticket routing help healthcare providers reduce documentation time and focus on patient care.

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Why IncidentCore?

Three powerful advantages that make us the smart choice for modern teams

Pronto para Multi-tenant

Hospede múltiplos clientes ou empresas sob uma instância CRM segura. Isolamento perfeito com eficiência de infraestrutura compartilhada.

Interface CRM Simplificada

Pesquise, gerencie e rastreie clientes mais rápido do que nunca com nossa interface intuitiva projetada para produtividade.

App iOS Chegando

Gerencie seus dados de qualquer lugar com nosso aplicativo móvel prestes a ser lançado. Sincronização completa, design otimizado para toque.

What Our Customers Say

"IncidentCore made our operations smoother than ever. The multi-tenant architecture is exactly what we needed for our diverse client base."

Sarah Al-Rashid

CTO, Kuwait Insurance Group

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Enterprise relies on IncidentCore CRM Platform to deliver on promises to its customers

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Global corporation uses IncidentCore to streamline operations and enhance customer experiences

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University leverages IncidentCore to improve efficiency and student services

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Healthcare system implements IncidentCore to reduce documentation time and improve patient care

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Financial institution trusts IncidentCore for secure, scalable customer management

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Technology company scales globally with IncidentCore's multi-tenant architecture

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IncidentCore named a Leader in 2025 Gartner® Magic Quadrant™ for Cloud CRM

IncidentCore Plataforma CRM

IncidentCore Remedy ITSM

Experience IncidentCore CRM

What Our Customers Say

Enterprise reduces resolution time by 40% with IncidentCore CRM Platform

University streamlines operations with IncidentCore Remedy Management

Healthcare system improves efficiency with IncidentCore Remedy Management

Why IncidentCore?

Pronto para Multi-tenant

Interface CRM Simplificada

App iOS Chegando

Get Help

What Our Customers Say

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