IncidentCore Pricing

Select the right incident management solution for your organization. All plans include core features with flexible scaling options.

Billing Period:

Essential

Perfect for small teams getting started with incident management

$ 130 /month
  • Up to 10 users
  • Core incident management
  • Basic ticketing system
  • Dashboard overview
  • Email support
  • Standard SLA
Most Popular

Professional

Advanced features for growing businesses and teams

$ 170 /month
  • Up to 50 users
  • Smart follow-ups
  • Notification center
  • SLA tracking & automation
  • Advanced reporting
  • API access
  • Priority support

Enterprise

Complete solution for large organizations with custom needs

$ 500 /month
  • Unlimited users
  • Multi-tenant architecture
  • White-label branding
  • Custom modules & workflows
  • 24/7 phone support
  • Dedicated success manager
  • On-premise deployment option

Feature Comparison

Feature Essential Professional Enterprise
Users Up to 10 Up to 50 Unlimited
Incident Management
SLA Tracking Basic Advanced Custom
API Access
White-label
Support Email Priority Email + Chat 24/7 Phone + Dedicated

Available Add-ons

Remedy Management

Complete incident resolution tracking with customer portal

$82/year

iOS App Access

Native iOS application for mobile incident management

$16/year

AI Support Engine

Intelligent ticket routing and response suggestions

$260/month

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