IncidentCore Pricing
Select the right incident management solution for your organization. All plans include core features with flexible scaling options.
Billing Period:
Essential
Perfect for small teams getting started with incident management
$
130
/month
- Up to 10 users
- Core incident management
- Basic ticketing system
- Dashboard overview
- Email support
- Standard SLA
Most Popular
Professional
Advanced features for growing businesses and teams
$
170
/month
- Up to 50 users
- Smart follow-ups
- Notification center
- SLA tracking & automation
- Advanced reporting
- API access
- Priority support
Enterprise
Complete solution for large organizations with custom needs
$
500
/month
- Unlimited users
- Multi-tenant architecture
- White-label branding
- Custom modules & workflows
- 24/7 phone support
- Dedicated success manager
- On-premise deployment option
Feature Comparison
| Feature | Essential | Professional | Enterprise |
|---|---|---|---|
| Users | Up to 10 | Up to 50 | Unlimited |
| Incident Management | |||
| SLA Tracking | Basic | Advanced | Custom |
| API Access | |||
| White-label | |||
| Support | Priority Email + Chat | 24/7 Phone + Dedicated |
Available Add-ons
Remedy Management
Complete incident resolution tracking with customer portal
$82/year
iOS App Access
Native iOS application for mobile incident management
$16/year
AI Support Engine
Intelligent ticket routing and response suggestions
$260/month
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