IncidentCore Pricing
Select the right incident management solution for your organization. All plans include core features with flexible scaling options.
Start Managing Incidents 3x Faster
Trusted by 500+ companies worldwide. Reduce resolution time, increase team productivity, and scale effortlessly with our multi-tenant CRM platform.
Trusted by industry leaders
What Our Customers Say
"IncidentCore made our operations smoother than ever. The multi-tenant architecture is exactly what we needed for our diverse client base. We've reduced resolution time by 40%."
"The AI Support Engine has been a game-changer. We're handling 3x more tickets with the same team. The ROI was evident within the first month."
"Saved us 20 hours per week with automated workflows. The cost calculator helped us choose the perfect plan. Customer support is outstanding!"
Essential
Perfect for small teams getting started with incident management
- Up to 10 users - Perfect for small teams
- Core incident management - Track and resolve issues efficiently
- Basic ticketing system - Organize requests in one place
- Dashboard overview - Real-time visibility into operations
- Email support - Get help when you need it
- Standard SLA - Reliable service guarantees
No credit card required
Professional
Advanced features for growing businesses and teams
- Up to 50 users - Scale with your growing team
- Smart follow-ups - Never miss a deadline, automate reminders
- Notification center - Stay updated in real-time
- SLA tracking & automation - Meet targets 50% faster
- Advanced reporting - Data-driven insights and analytics
- API access - Integrate with your existing tools
- Priority support - Faster response times
No credit card required
Enterprise
Complete solution for large organizations with custom needs
Custom pricing available • Volume discounts
- Unlimited users - No restrictions, grow freely
- Multi-tenant architecture - Manage multiple clients securely
- White-label branding - Your brand, your experience
- Custom modules & workflows - Built exactly for your needs
- 24/7 phone support - Always available when you need help
- Dedicated success manager - Personal guidance for your team
- On-premise deployment - Full control over your data
Custom pricing available
Feature Comparison
| Feature | Essential | Professional | Enterprise |
|---|---|---|---|
| Users | Up to 10 | Up to 50 | Unlimited |
| Incident Management | |||
| SLA Tracking | Basic | Advanced | Custom |
| API Access | |||
| White-label | |||
| Support | Priority Email + Chat | 24/7 Phone + Dedicated |
Available Add-ons
Frequently Asked Questions
Can I change plans later?
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate the billing.
What's included in the free trial?
All plans include a 14-day free trial with full access to all features. No credit card required. Cancel anytime during the trial.
Do you offer refunds?
We offer a 30-day money-back guarantee. If you're not satisfied, contact us within 30 days for a full refund.
What payment methods do you accept?
We accept all major credit cards, PayPal, and wire transfers for annual plans. Enterprise customers can request invoicing.
Is there a setup fee?
No setup fees for Essential and Professional plans. Enterprise plans include free setup and onboarding (valued at $500).
Can I get a custom plan?
Yes! Enterprise plans are fully customizable. Contact our sales team to discuss your specific requirements and get a custom quote.
Cost Calculator
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