Simple, Transparent Pricing
Choose the plan that fits your team size and needs.
Scale seamlessly as you grow. No hidden fees.
Essential
Perfect for small teams getting started with incident management.
Billed monthly
No credit card required
- Up to 10 users
- Core Incident Management
- Basic Ticketing System
- Dashboard Overview
- Email Support
Professional
Advanced features for growing businesses and teams.
Billed monthly
14-day free trial
- Unlimited users
- Smart Follow-ups & Reminders
- SLA Tracking & Automation
- Advanced Reporting & Analytics
- API Access & Integrations
- Priority Support
Enterprise
Complete solution for large organizations with custom needs.
Volume discounts available
Tailored to your needs
- Unlimited users
- Multi-tenant Architecture
- White-label Branding
- Custom Modules & Workflows
- On-premise Deployment Option
- 24/7 Phone Support + Success Manager
Estimate Your Costs
See how much you can save with our scalable pricing.
Essential Plan
Based on monthly billing
Professional Plan
Includes advanced features
For teams larger than 50 users, our Enterprise plan offers the best value.
Power Up with Add-ons
Remedy Management
Incident resolution tracking with customer portal.
iOS App Access
Native iOS application for mobile management.
AI Support Engine
Intelligent ticket routing and response suggestions.
Trusted by innovative teams worldwide
Compare Features
| Feature | Essential | Professional | Enterprise |
|---|---|---|---|
| Users | Up to 10 | Unlimited | Unlimited |
| Incident Management | |||
| SLA Tracking | Basic | Advanced | Custom |
| API Access | |||
| White-labeling | |||
| Support | Priority Email + Chat | 24/7 Phone + Dedicated |
Loved by Teams Everywhere
"IncidentCore transformed how we handle critical outages. The response time has improved by 40% since we switched."
John Doe
CTO, TechCorp
"The best CRM for incident management I've used. The per-user pricing makes it easy to scale as we hire."
Jane Smith
Ops Manager, CloudNine
"Enterprise features at a fraction of the cost, the white-labeling option allowed us to maintain our brand identity."
Mike Ross
Director, SecureNet
Enterprise-Grade Security & Compliance
Frequently Asked Questions
Can I change plans later?
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate the billing.
What's included in the free trial?
All plans include a 14-day free trial with full access to all features. No credit card required. Cancel anytime.
Do you offer refunds?
We offer a 30-day money-back guarantee. If you're not satisfied, contact us within 30 days for a full refund.
Is there a setup fee?
No setup fees for Essential and Professional plans. Enterprise plans include free setup and onboarding.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex) and PayPal. For Enterprise plans, we also accept wire transfers and purchase orders.